Effective Date: August 18, 2026

Welcome to JadeKart.com. These Terms and Conditions govern your access to and use of the JadeKart website, products, services, and related features. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About JadeKart

JadeKart.com is an online shopping platform offering products to customers through its website. Throughout these Terms, the terms “JadeKart,” “we,” “us,” and “our” refer to JadeKart.com, while “you,” “customer,” or “user” refers to any person accessing or using our website.

2. Eligibility

By using JadeKart.com, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you during registration or checkout is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use the website to conduct fraudulent, abusive, or unauthorized activities.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on JadeKart.com are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen.
  • Product images may be for illustration purposes where specifically indicated.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors, inaccuracies, or omissions in product information.
  • We may discontinue or modify products at any time.

4. Product Prices

All prices displayed on JadeKart.com are subject to change without prior notice.

Applicable taxes, shipping charges, or other fees, where relevant, may be displayed separately during checkout.

In the event of an accidental pricing or listing error, JadeKart reserves the right to cancel the affected order and refund any amount already paid by the customer.

5. Orders and Acceptance

Placing an order on JadeKart.com constitutes a request to purchase the selected products.

An order may be accepted, rejected, cancelled, or placed on hold at our discretion for reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment failure
  • Suspicious or fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery restrictions
  • Other operational or technical issues

We reserve the right to limit the quantity of products purchased by a customer.

6. Payment

Customers may use the payment methods made available on the website at the time of purchase.

You agree to provide valid and accurate payment information and authorize the applicable payment provider to process the transaction.

JadeKart does not knowingly store complete credit/debit card information on its own servers where payment processing is handled by third-party payment service providers.

7. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe displayed at checkout or communicated to you.

Delivery timelines may be affected by:

  • Incorrect or incomplete shipping addresses
  • Weather or natural events
  • Transportation delays
  • Courier or logistics issues
  • Government restrictions
  • Holidays or peak shopping periods
  • Other circumstances beyond our reasonable control

The customer is responsible for providing a correct and complete delivery address and contact information.

8. Order Cancellation

Order cancellation may be permitted before an order is processed or dispatched, subject to our cancellation procedures.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return or refund procedure.

JadeKart reserves the right to cancel orders in cases of suspected fraud, pricing errors, inventory problems, or other legitimate operational reasons.

9. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to our Return, Refund and Cancellation Policy.

Products may need to meet specific eligibility conditions, including applicable time limits and product condition requirements.

Customers should inspect products upon delivery and contact JadeKart within the applicable period if an item is damaged, defective, incorrect, or missing.

Where a refund is approved, the refund will generally be processed through the original payment method or another method determined by JadeKart or its payment provider.

10. Damaged or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact JadeKart customer support as soon as possible with the relevant order details and supporting information.

We may request photographs, videos, packaging details, or other information to investigate the issue.

Resolution may include replacement, return, refund, or another appropriate remedy depending on the circumstances and applicable policy.

11. User Accounts

If you create an account on JadeKart.com, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate information.
  • Keep your password secure.
  • Notify us if you suspect unauthorized access.
  • Not share your account credentials with unauthorized persons.
  • Accept responsibility for activities carried out through your account, subject to applicable law.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activity.

12. Prohibited Activities

You agree not to:

  • Use JadeKart.com for unlawful purposes.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with website functionality or security.
  • Upload malicious software or harmful code.
  • Use automated systems to scrape or collect website information without authorization.
  • Attempt to manipulate prices, orders, reviews, or promotions.
  • Impersonate another person or entity.
  • Engage in fraudulent transactions.
  • Abuse promotional offers or discount codes.

13. Intellectual Property

Unless otherwise stated, the content available on JadeKart.com, including logos, trademarks, graphics, photographs, text, product descriptions, page designs, software, and other materials, is owned by or licensed to JadeKart and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

14. User Reviews and Content

If JadeKart allows customers to submit reviews, comments, photographs, or other content, you agree that such content:

  • Must be truthful and based on your genuine experience.
  • Must not contain unlawful, defamatory, abusive, offensive, or misleading material.
  • Must not infringe another person’s intellectual property or privacy rights.
  • Must not contain malicious code or unauthorized advertising.

By submitting content, you grant JadeKart permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

15. Third-Party Services and Links

JadeKart.com may use third-party services for payment processing, shipping, analytics, communications, advertising, or other business functions.

The website may also contain links to third-party websites. JadeKart is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Your use of third-party services may be subject to their respective terms and policies.

16. Website Availability

We strive to keep JadeKart.com available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable due to maintenance, technical problems, updates, security measures, or circumstances beyond our control.

17. Limitation of Liability

To the extent permitted by applicable law, JadeKart shall not be liable for indirect, incidental, special, consequential, or other losses arising from your use of the website or inability to use the website.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless JadeKart, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, violation of these Terms, or violation of any applicable law or third-party rights.

19. Privacy

Your use of JadeKart.com is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood the applicable privacy practices.

20. Changes to These Terms

JadeKart may update or modify these Terms and Conditions from time to time.

Changes will become effective when posted on this page unless otherwise stated. You are encouraged to review this page periodically.

Your continued use of JadeKart.com after changes are posted constitutes acceptance of the updated Terms.

21. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of JadeKart.com shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

22. Contact Us

If you have questions regarding these Terms and Conditions, orders, products, returns, or other matters, please contact JadeKart through the contact details provided on our website.

Website: JadeKart.com

Email: Please use the customer support email address published on the JadeKart website.